Shipping policy

Thank you for shopping with Al Qalb. Below are the details regarding our shipping process.

Order Processing Time

All orders are processed within that business day after receiving your order confirmation email. Orders are not shipped or delivered on Sundays or public holidays.

If we experience a high volume of orders, shipments may be delayed by a few days. In such cases, we will inform you via email or WhatsApp.

Shipping Locations

We currently ship to all across India.

At this time, we do do not offer international shipping.

Shipping Charges

Shipping charges for your order will be calculated and displayed at checkout.

Estimated Delivery Time

Once your order is shipped, the estimated delivery time is:

Delivery times are estimates and may vary due to factors beyond our control such as weather conditions, courier delays, or regional restrictions.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email or message containing your tracking details.

You can track your order using the link provided.

Delays or Lost Shipments

If your order is delayed beyond the expected delivery time, please contact us at support@alqalbb.com/+91-95413-88779.

We will coordinate with the courier partner to resolve the issue as quickly as possible.

Incorrect Address

Please ensure that the shipping address provided is accurate.

We are not responsible for orders delivered to incorrect addresses provided by the customer.

Damaged or Missing Items

If you receive a damaged package or if any item is missing, please contact us within [24–48 hours] of delivery with photos or videos of the package for verification.

Contact Us

For any shipping-related queries, feel free to contact us:

Note: This shipping policy is subject to change without prior notice.